Customer Experience Leader — Front End & Training

The TJX Companies, Inc.; Gonzales (LA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Scholarship program

Referral bonuses

Job summary

Marshalls in Gonzales, LA is hiring a Front End Supervisor to lead a team and deliver an exceptional customer experience. You will model service excellence, promote loyalty programs, supervise POS coverage, and coordinate breaks to maintain smooth store operations.

The role requires 1 year of retail experience and 6 months in a leadership position, with strong communication, merchandising knowledge, and the ability to multi-task in a fast-paced environment.

Qualifications

• 1 year retail and 6 months of leadership experience.

Responsibilities

• Promotes an excellent customer experience and leads by example at front of store.
• Assigns registers, coordinates breaks and ensures POS coverage.
• Trains and mentors Associates on front end principles and loyalty programs.
• Addresses customer concerns promptly and maintains store standards.
• Promotes safety, labor compliance and store policies.

Skills

Customer service

Leadership

Merchandising

Communication

Multi-tasking

Team player

Training others

Attention to detail

Job description

Marshalls in Gonzales, LA is hiring a Front End Supervisor to lead a team and deliver an exceptional customer experience. You will model service excellence, promote loyalty programs, supervise POS coverage, and coordinate breaks to maintain smooth store operations.

The role requires 1 year of retail experience and 6 months in a leadership position, with strong communication, merchandising knowledge, and the ability to multi-task in a fast-paced environment.