Customer Experience Lead - Front End & Training

Socket.dev; Morehead (KY); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls in Morehead, KY is hiring a front-of-store leader to ensure excellent customer experiences, coach Associates, and oversee POS coverage. You will promote loyalty programs, mentor staff, and maintain a clean, organized store.

Requires 1 year in retail with 6 months of leadership, strong communication skills, and ability to train others. Flexible schedule including nights/weekends; competitive benefits provided.

Qualifications

• Minimum 1 year in retail with 6 months in a leadership role.
• Strong customer service and communication skills.
• Ability to train and mentor Associates on front-end procedures.

Responsibilities

• Promotes excellent customer experience and loyalty programs.
• Trains and mentors Associates on front-end principles.
• Manages POS coverage and breaks for Associates.
• Addresses customer concerns promptly and professionally.
• Ensures tasks align with store plan and priorities.

Skills

Retail leadership

Customer service

Training others

Communication skills

Multi-tasking

Education

High school diploma

Tools

POS systems

Job description

Marshalls in Morehead, KY is hiring a front-of-store leader to ensure excellent customer experiences, coach Associates, and oversee POS coverage. You will promote loyalty programs, mentor staff, and maintain a clean, organized store.

Requires 1 year in retail with 6 months of leadership, strong communication skills, and ability to train others. Flexible schedule including nights/weekends; competitive benefits provided.