Customer Experience Leader & Front-End Coach

The TJX Companies, Inc.; Peoria (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx in Peoria, IL. The role involves leading a team on the front end to deliver an outstanding customer experience, ensuring courteous service and promotion of loyalty programs, while maintaining store standards and a safe environment.

Ideal candidates will have retail experience and leadership capabilities, with strong communication and organizational skills to manage diverse tasks and schedules, including nights and weekends as needed.

Qualifications

• 1 year retail experience required or equivalent.
• 6 months leadership experience or higher preferred.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Oversee front-of-store Associates to ensure prompt, courteous service.
• Promote loyalty programs and drive a positive customer experience.
• Train and mentor Associates on front-end processes and POS coverage.

Skills

Retail experience

Leadership

Communication

Merchandising

Flexibility

Job description

The TJX Companies, Inc. is hiring at TJ Maxx in Peoria, IL. The role involves leading a team on the front end to deliver an outstanding customer experience, ensuring courteous service and promotion of loyalty programs, while maintaining store standards and a safe environment.

Ideal candidates will have retail experience and leadership capabilities, with strong communication and organizational skills to manage diverse tasks and schedules, including nights and weekends as needed.