Customer Experience Leader & Front End Coach

TJX; Maplewood (MO); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Job summary

TJX, at Marshalls Store 0669 in Maplewood, MO, seeks a front-end leader to promote an excellent customer experience and mentor Associates. You will model outstanding service, manage POS coverage, and drive loyalty initiatives, while maintaining store organization and safety.

Flexible schedule including nights and weekends is required. The role requires strong merchandising knowledge, multitasking ability, and effective communication with management and staff.

Qualifications

• 1 year retail experience and 6 months of leadership experience.

Responsibilities

• Promotes an excellent customer experience and leads by example on the front end.
• Trains and mentors Associates on front end principles and loyalty programs.
• Assigns registers and coordinates breaks; ensures proper POS coverage.

Skills

Leadership

Customer service

Merchandising

Training

Job description

TJX, at Marshalls Store 0669 in Maplewood, MO, seeks a front-end leader to promote an excellent customer experience and mentor Associates. You will model outstanding service, manage POS coverage, and drive loyalty initiatives, while maintaining store organization and safety.

Flexible schedule including nights and weekends is required. The role requires strong merchandising knowledge, multitasking ability, and effective communication with management and staff.