Customer Experience Leader - Fast-Paced Retail

Five Below; Spartanburg (SC); On-site; USD 1,705,000 - 2,428,000; Full time

Job summary

Five Below is hiring a store leader in Spartanburg, SC to drive WOW customer service and operational excellence. You will train and supervise crew, manage opening/closing, and uphold merchandising standards to deliver a fast, friendly checkout experience.

Ideal candidates have at least 2 years of management experience, strong communication skills, and the ability to multi-task in a busy retail setting. This hourly role requires flexible scheduling including weekends and holidays.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Creative thinking to solve problems and improve store operations.
• Ability to maintain composure under pressure and handle challenging situations.

Responsibilities

• Lead front-end operations and customer service to achieve store goals.
• Open and close procedures; maintain store cleanliness and readiness for customers.
• Recruit, train, coach, and supervise crew members in partnership with the store manager.
• Ensure merchandising standards and stock room organization meet brand guidelines.
• Perform duties of store manager in their absence and support leadership team.

Skills

Communication

Multitasking

Creativity

Composure under pressure

Education

High School diploma or equivalent

Job description

Five Below is hiring a store leader in Spartanburg, SC to drive WOW customer service and operational excellence. You will train and supervise crew, manage opening/closing, and uphold merchandising standards to deliver a fast, friendly checkout experience.

Ideal candidates have at least 2 years of management experience, strong communication skills, and the ability to multi-task in a busy retail setting. This hourly role requires flexible scheduling including weekends and holidays.