Customer Experience Leader — Fast-Paced Retail

Five Below; Augusta (ME); Vor Ort; USD 22.000 - 32.000; Vollzeit

Zusammenfassung

Five Below in Augusta, ME is seeking a Customer Experience Manager to lead our team in delivering fast, friendly service and an engaging guest experience. You will oversee front-end operations, train and coach crew, manage opening and closing procedures, and ensure the store remains clean, organized, and ready for customers.

This role requires a minimum of 2 years in a management role, excellent verbal and written communication, and the ability to multi-task under pressure in a fast-paced

Qualifikationen

• High school diploma or equivalent required.
• College experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and remain composed under pressure.

Aufgaben

• Lead store to achieve customer service score goals.
• Train and coach crew on the BEST customer service experience.
• Oversee front-end operations and merchandising standards.
• Open and close procedures; keep store clean and ready for customers.
• Perform duties in absence of the store manager.

Kenntnisse

Management experience

Verbal communication

Written communication

Multi-tasking

Creative thinking

Composure under pressure

Ausbildung

High School diploma or equivalent

College experience preferred

Jobbeschreibung

Five Below in Augusta, ME is seeking a Customer Experience Manager to lead our team in delivering fast, friendly service and an engaging guest experience. You will oversee front-end operations, train and coach crew, manage opening and closing procedures, and ensure the store remains clean, organized, and ready for customers.

This role requires a minimum of 2 years in a management role, excellent verbal and written communication, and the ability to multi-task under pressure in a fast-paced