Customer Experience Lead — WOW Guests & Front-End

Five Below Inc; Avon (OH); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below Inc. in Avon, OH is seeking a capable crew leader to manage front-end operations, train team members, and ensure a high standard of customer service. The role includes opening/closing the store, maintaining cleanliness, and coordinating with the store manager on staffing and merchandising.

This hourly position requires a minimum of 2 years in management, strong communication skills, and the ability to multi-task in a fast-paced retail environment. Starting wage is $15.00 per hour.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.

Responsibilities

• Operate and manage front-end operations and merchandising.
• Lead crew to deliver fast, friendly checkout and WOW customer service.
• Recruit, train, coach, and supervise crew members.
• Perform store opening/closing, cleanliness, and stock room duties.

Skills

Verbal communication

Written communication

Customer service

Leadership

Multi-tasking

Education

High School Diploma or equivalent

Job description

Five Below Inc. in Avon, OH is seeking a capable crew leader to manage front-end operations, train team members, and ensure a high standard of customer service. The role includes opening/closing the store, maintaining cleanliness, and coordinating with the store manager on staffing and merchandising.

This hourly position requires a minimum of 2 years in management, strong communication skills, and the ability to multi-task in a fast-paced retail environment. Starting wage is $15.00 per hour.