Customer Experience Lead & Store Operations Mentor

URBN Urban Outfitters, Inc.; Dunwoody (GA); Hybride; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Résumé du poste

URBN Urban Outfitters, Inc. is seeking a Key Holder in Dunwoody, GA to support store leadership in delivering a customer-centric experience. You will assist with daily operations, selling, and mentorship of team members, ensuring brand standards are met and KPI goals are pursued.

The role emphasizes leadership in a fast-paced retail environment, collaboration with the management team, and flexibility to work evenings, weekends, and holidays. Competitive hourly pay and store perks are provided.

Qualifications

• Leadership experience in a retail setting.
• Ability to work flexible hours including nights, weekends, and holidays.
• Willingness to learn store procedures and brand standards.

Responsabilités

• Enhance customer experience and support store leadership.
• Assist in driving sales and store metrics.
• Contribute to omni-channel shopping through services and processes.
• Support opening/closing procedures and daily operations.
• Assist with training and onboarding of new hires.
• Maintain visual standards and product replenishment.

Connaissances

Leadership experience

Team player

Flexible hours

Eagerness to learn

Description du poste

URBN Urban Outfitters, Inc. is seeking a Key Holder in Dunwoody, GA to support store leadership in delivering a customer-centric experience. You will assist with daily operations, selling, and mentorship of team members, ensuring brand standards are met and KPI goals are pursued.

The role emphasizes leadership in a fast-paced retail environment, collaboration with the management team, and flexibility to work evenings, weekends, and holidays. Competitive hourly pay and store perks are provided.