Customer Experience Lead – Front End & Training

The TJX Companies, Inc.; Vienna (WV); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

The TJX Companies, Inc. invites applications for a front-end team leader at our Vienna, WV location. You will supervise associates, ensure a top-tier customer experience, and support loyalty programs while maintaining store standards.

You should have at least 1 year of retail and 6 months in a leadership role, strong merchandising skills, and the ability to train others. This full-time position offers competitive pay and benefits based on hours and performance.

Qualifications

• 1 year retail experience.
• 6 months of leadership experience.
• Strong merchandising knowledge and ability to multi-task.
• Excellent communication and organizational skills.
• Able to train others and respond to direction.

Responsibilities

• Promote an excellent customer experience and lead front-of-store activities.
• Oversee associates, assign registers, and coordinate breaks for POS coverage.
• Train and mentor associates on front-end principles and loyalty programs.
• Address customer concerns promptly and maintain a clean, organized store.
• Promote safety, labor compliance, and adherence to store policies.

Skills

Retail experience

Leadership

Merchandising

Multi-tasking

Communication

Tools

POS systems

Job description

The TJX Companies, Inc. invites applications for a front-end team leader at our Vienna, WV location. You will supervise associates, ensure a top-tier customer experience, and support loyalty programs while maintaining store standards.

You should have at least 1 year of retail and 6 months in a leadership role, strong merchandising skills, and the ability to train others. This full-time position offers competitive pay and benefits based on hours and performance.