Customer Experience Lead Front End & Training

National Black MBA Association; State College (Centre County); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Credit union

Referral bonuses

Job summary

TJX Companies in State College, PA is seeking a front-of-store leader to ensure superior customer service and smooth daily operations. You will guide Associates, manage POS coverage, and promote our loyalty programs while maintaining store standards.

The role requires one year of retail experience with at least six months in a leadership capacity, plus flexibility for nights and weekends. A strong team attitude and communication skills are essential.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Flexible schedule including nights and weekends.
• Strong communication and organizational skills.

Responsibilities

• Promote an excellent customer experience and lead by example at front of store.
• Oversee Associates, manage POS coverage, and coordinate breaks.
• Promote loyalty programs and ensure store policies are followed.

Skills

Retail experience

Leadership

Job description

TJX Companies in State College, PA is seeking a front-of-store leader to ensure superior customer service and smooth daily operations. You will guide Associates, manage POS coverage, and promote our loyalty programs while maintaining store standards.

The role requires one year of retail experience with at least six months in a leadership capacity, plus flexibility for nights and weekends. A strong team attitude and communication skills are essential.