Customer Experience Lead, Front End & Training

The TJX Companies, Inc.; Pawleys Island (SC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Job summary

The TJ Maxx Store at The TJX Companies, Inc. in Pawleys Island, SC is seeking a leadership-minded team member to promote exceptional customer service and oversee front-of-store operations at Store 1570.

You will mentor associates, manage POS coverage, and support badge-friendly, compliant store activities. Ideal candidates have retail experience and a minimum of 1 year in retail plus 6 months in leadership, with strong communication and organizational skills.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changing directions.

Responsibilities

• Promotes an excellent customer experience and leads front-of-store operations.
• Assigns registers, supports POS coverage, and coordinates breaks.
• Addresses customer concerns promptly and maintains store cleanliness.
• Trains and mentors associates on front-end principles and loyalty programs.
• Ensures compliance with labor laws and store policies.

Skills

Retail leadership

Customer service

Communication

Merchandising techniques

Tools

POS system

Job description

The TJ Maxx Store at The TJX Companies, Inc. in Pawleys Island, SC is seeking a leadership-minded team member to promote exceptional customer service and oversee front-of-store operations at Store 1570.

You will mentor associates, manage POS coverage, and support badge-friendly, compliant store activities. Ideal candidates have retail experience and a minimum of 1 year in retail plus 6 months in leadership, with strong communication and organizational skills.