Customer Experience Lead: Front End & Training

The TJX Companies, Inc.; Downers Grove (IL); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health/dental/vision insurance

Paid time off

Job summary

The TJX Companies, Inc. is seeking a store leader at TJ Maxx in Downers Grove, IL. You will supervise Associates at the front of the store, ensuring prompt and courteous service and promoting loyalty programs.

Join a team that values diversity, collaboration, and development opportunities while maintaining a safe and organized shopping environment. Responsibilities include training, coaching on customer personalization, managing POS coverage, and supporting budgeted store goals while adhering to

Qualifications

• 1 year retail experience and 6 months of leadership experience.

Responsibilities

• Creates a positive customer experience and oversees front-of-store Associates.
• Trains and mentors Associates on front-end principles and loyalty programs.
• Assigns registers, coordinates breaks, and supports POS coverage.

Skills

Customer service

Communication

Team leadership

Merchandising

Job description

The TJX Companies, Inc. is seeking a store leader at TJ Maxx in Downers Grove, IL. You will supervise Associates at the front of the store, ensuring prompt and courteous service and promoting loyalty programs.

Join a team that values diversity, collaboration, and development opportunities while maintaining a safe and organized shopping environment. Responsibilities include training, coaching on customer personalization, managing POS coverage, and supporting budgeted store goals while adhering to