Customer Experience Lead – Front-End & Training

The TJX Companies, Inc.; Attleboro (MA); On-site; USD 23,763 - 24,452; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid parental leave

Job summary

The TJX Companies, Inc. is seeking a customer-focused leader to oversee front-end Associates at the TJ Maxx in Attleboro, MA. This role is crucial for creating a positive environment and ensuring excellent service, along with training and mentoring team members.

Ideal candidates have retail experience, leadership ability, and strong communication skills. Benefits include an Associate discount, 401(k) contributions, and health insurance options. Starting pay ranges from $17.25 to $17.75 per hour, based on candidate qualifications.

Qualifications

• Available to work a flexible schedule, including nights and weekends.
• 1 year of retail experience and 6 months of leadership experience.

Responsibilities

• Promote an excellent customer experience overseeing front-end Associates.
• Engage with customers and maintain a clean and organized store.
• Train and mentor Associates on customer service and loyalty programs.
• Address customer concerns promptly ensuring positive experiences.

Skills

Customer service

Merchandising techniques

Communication and organizational skills

Multi-tasking

Training others

Job description

The TJX Companies, Inc. is seeking a customer-focused leader to oversee front-end Associates at the TJ Maxx in Attleboro, MA. This role is crucial for creating a positive environment and ensuring excellent service, along with training and mentoring team members.

Ideal candidates have retail experience, leadership ability, and strong communication skills. Benefits include an Associate discount, 401(k) contributions, and health insurance options. Starting pay ranges from $17.25 to $17.75 per hour, based on candidate qualifications.