Customer Experience Lead & Front-End Coach

The TJX Companies, Inc.; North Haven (CT); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays

Job summary

The TJX Companies, North Haven CT is seeking a front-end leader to promote an excellent customer experience across TJ Maxx stores. You will oversee Associates, model strong service, and maintain a clean, organized store.

The role requires retail experience and leadership, with the ability to train others, strong communication, and a flexible schedule including nights and weekends. A competitive pay and benefits package accompany the role.

Qualifications

• 1 year retail experience required.
• 6 months of leadership experience required.
• Strong communication and organizational skills; ability to multitask.

Responsibilities

• Promote an excellent customer experience.
• Oversees a team of Associates at front of store ensuring prompt, courteous service and loyalty promotions.
• Leads by example; maintains a clean, organized store and trains Associates on front-end principles.

Skills

Customer service

Leadership

Merchandising

Multi-tasking

Communication

Training others

Job description

The TJX Companies, North Haven CT is seeking a front-end leader to promote an excellent customer experience across TJ Maxx stores. You will oversee Associates, model strong service, and maintain a clean, organized store.

The role requires retail experience and leadership, with the ability to train others, strong communication, and a flexible schedule including nights and weekends. A competitive pay and benefits package accompany the role.