Customer Experience Lead — Front End & Team Growth

Weis Markets; Culpeper (VA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Weis Markets is seeking an Assistant Customer Experience Manager to lead front-end operations and ensure a fast, friendly, accurate checkout experience for customers. You will train associates, monitor cash handling, and implement new programs to improve service and efficiency.

This role requires supervising staff, coordinating schedules, and upholding company policies across the store. The position offers a competitive hourly wage, benefits, and opportunities for growth within a team-focused,

Qualifications

• Experience in customer-facing retail environments.
• Ability to train and develop associates.
• Knowledge of front-end operations and cash handling.

Responsibilities

• Oversees front-end operations and assists Customer Experience Manager.
• Monitors cash handling and security procedures.
• Trains and supports associates for fast, friendly checkouts.
• Schedules staff to meet weekly demand and labor budgets.
• Coordinates promotions and store communications.

Skills

Customer service

Cash handling

Staff training

Retail operations

Loss prevention

Tools

POS system

Job description

Weis Markets is seeking an Assistant Customer Experience Manager to lead front-end operations and ensure a fast, friendly, accurate checkout experience for customers. You will train associates, monitor cash handling, and implement new programs to improve service and efficiency.

This role requires supervising staff, coordinating schedules, and upholding company policies across the store. The position offers a competitive hourly wage, benefits, and opportunities for growth within a team-focused,