Customer Experience Lead — Front End & Team Coach

Weis Markets; Hooper (NE); On-site; USD 23,000 - 34,000; Full time

Job summary

Weis Markets is seeking an Assistant Customer Experience Manager to oversee front-end operations, train associates, and ensure a fast, friendly checkout experience for customers. This role supports the Customer Experience Manager and may act in their absence, maintaining standards for cash handling, loss prevention, and store safety.

The position emphasizes teamwork, adherence to policies, and ongoing associate development to improve the shopping experience at Weis Markets.

Qualifications

• Must be able to perform essential duties with or without accommodation.
• Experience supervising retail associates preferred.
• Knowledge of loss prevention and cash handling is a plus.

Responsibilities

• Oversees front-end operations with a focus on fast, friendly checkout.
• Trains and develops customer experience associates.
• Monitors cash handling and loss prevention procedures.
• Ensures store safety, cleanliness, and compliance with policies.
• Reports to Customer Experience Manager and may act in their absence.

Job description

Weis Markets is seeking an Assistant Customer Experience Manager to oversee front-end operations, train associates, and ensure a fast, friendly checkout experience for customers. This role supports the Customer Experience Manager and may act in their absence, maintaining standards for cash handling, loss prevention, and store safety.

The position emphasizes teamwork, adherence to policies, and ongoing associate development to improve the shopping experience at Weis Markets.