Customer Experience Lead – Front End Operations

010 Weis Markets, Inc.; Plains (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

Weis Markets is seeking a dedicated Front End Associate to lead daily front-end operations and deliver a fast, friendly checkout experience. The role involves supervising associates, ensuring accurate cash handling, and maintaining store appearance and safety in the front-end area.

The candidate will train new staff, monitor adherence to policies, and contribute to continuous improvement in front-end efficiency and customer satisfaction within a community-focused grocery environment.

Qualifications

• Experience supervising department or leading a team in a retail setting.
• Ability to train associates and oversee front-end operations.
• Understanding of cash handling, loss prevention, and compliance with policies.

Responsibilities

• Supervise front-end associates and ensure smooth store operations.
• Provide fast, friendly, accurate checkout experiences for customers.
• Assist with onboarding and training of new customer experience associates.
• Monitor cash handling and ensure checkout procedures follow company policies.
• Assist in maintaining store cleanliness and safety in the front-end area.

Skills

Customer service

Cash handling

Team leadership

Loss prevention

Attention to detail

Education

High school diploma

Tools

POS system

LMS

Intercom system

Job description

Weis Markets is seeking a dedicated Front End Associate to lead daily front-end operations and deliver a fast, friendly checkout experience. The role involves supervising associates, ensuring accurate cash handling, and maintaining store appearance and safety in the front-end area.

The candidate will train new staff, monitor adherence to policies, and contribute to continuous improvement in front-end efficiency and customer satisfaction within a community-focused grocery environment.