Customer Experience & Front-End Operations Leader

010 Weis Markets, Inc.; Boulevard (OH); On-site; USD 26,000 - 37,000; Full time

Job summary

Weis Markets is seeking a Customer Experience Manager to lead the front-end department, ensuring smooth operations and exceptional customer service. You will supervise associates, coordinate schedules, and uphold store policies while driving efficiency and accuracy at checkout.

Ideal candidates have a minimum of 3 years in retail management, a high school diploma or GED, and a business-related degree is preferred. Weis Markets emphasizes teamwork, growth, and community engagement.

Qualifications

• High School Diploma or GED required.
• Associates or Bachelor's in business desirable.
• Minimum 3 years' experience in management of retail or related field.

Responsibilities

• Oversees all aspects of front-end department operations.
• Promotes excellent customer relations by instilling positive customer-focused behavior with associates.
• Assists store management in onboarding front end sales associates and trains staff for a fast, friendly checkout experience.

Skills

Front End Ops

Customer Relations

Leadership

Training

Audit Skills

Education

High School Diploma or GED

Business degree desirable

Job description

Weis Markets is seeking a Customer Experience Manager to lead the front-end department, ensuring smooth operations and exceptional customer service. You will supervise associates, coordinate schedules, and uphold store policies while driving efficiency and accuracy at checkout.

Ideal candidates have a minimum of 3 years in retail management, a high school diploma or GED, and a business-related degree is preferred. Weis Markets emphasizes teamwork, growth, and community engagement.