Customer Experience Lead & Front End Supervisor

010 Weis Markets, Inc.; Street (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

Weis Markets is seeking an Assistant Customer Experience Manager to lead front-end operations and coach a team of customer service associates. You will ensure smooth checkout processes, enforce cash handling controls, and support store leadership in daily operations.

The role focuses on delivering a fast, friendly, accurate checkout experience while upholding company policies, safety standards, and community engagement in a retail environment.

Qualifications

• Strong customer service mindset and ability to resolve issues promptly.
• Experience supervising a team of associates in a retail setting.
• Understanding of cash handling procedures and POS operations.

Responsibilities

• Supervises front-end Associates and oversees daily checkout operations.
• Conducts unannounced audits of cashiers and enforces cash handling controls.
• Trains and develops associates to provide fast, friendly, accurate checkouts.

Skills

Customer service

Leadership

Cash handling

Communication

Training

Job description

Weis Markets is seeking an Assistant Customer Experience Manager to lead front-end operations and coach a team of customer service associates. You will ensure smooth checkout processes, enforce cash handling controls, and support store leadership in daily operations.

The role focuses on delivering a fast, friendly, accurate checkout experience while upholding company policies, safety standards, and community engagement in a retail environment.