Customer Experience Lead — Front End & Loyalty Programs

The TJX Companies, Inc.; Deerfield Beach (FL); On-site; USD 20,664 - 21,352; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking to hire a dedicated team leader for Marshalls in Deerfield Beach, Florida. This role emphasizes customer service and team management to ensure a pleasant shopping experience. Responsibilities include leading Associates, promoting loyalty programs, and addressing customer concerns effectively.

Candidates should have retail experience and leadership abilities, with a strong focus on communication and organization. Benefits include competitive salaries, discounts, and a supportive work environment.

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Able to train others

Responsibilities

• Promote an excellent customer experience
• Oversee a team of Associates ensuring customer service
• Engage and interact with all customers
• Train and mentor Associates on front end principles
• Address customer concerns promptly
• Promote loyalty programs

Skills

Merchandising techniques

Strong communication skills

Organizational skills

Multi-tasking

Team player

Job description

The TJX Companies, Inc. is seeking to hire a dedicated team leader for Marshalls in Deerfield Beach, Florida. This role emphasizes customer service and team management to ensure a pleasant shopping experience. Responsibilities include leading Associates, promoting loyalty programs, and addressing customer concerns effectively.

Candidates should have retail experience and leadership abilities, with a strong focus on communication and organization. Benefits include competitive salaries, discounts, and a supportive work environment.