Customer Experience Lead, Front End & Loyalty

The TJX Companies, Inc.; Franklin (MA); On-site; USD 23,763 - 24,452; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Paid holidays/vacation/sick

Job summary

Join The TJX Companies, Inc. as a leader at our Marshalls store in Franklin, MA. You will oversee a team of Associates, ensuring exceptional customer service and store organization while promoting loyalty programs.

Your role includes training team members, addressing customer concerns, and prioritizing store tasks. Ideal candidates have 1 year of retail and 6 months of leadership experience, strong communication skills, and a flexible schedule.

Benefits include a competitive salary of $17.25 to $17.75 per hour and various discounts.

Qualifications

• 1 year of retail experience and 6 months of leadership experience.
• Strong understanding of merchandising techniques.
• Available to work a flexible schedule, including nights and weekends.

Responsibilities

• Promote an excellent customer experience.
• Oversee a team of Associates at the front of the store.
• Lead by example in engaging with customers and maintaining store organization.

Skills

Communication skills

Organizational skills

Merchandising techniques

Ability to multi-task

Team player

Job description

Join The TJX Companies, Inc. as a leader at our Marshalls store in Franklin, MA. You will oversee a team of Associates, ensuring exceptional customer service and store organization while promoting loyalty programs.

Your role includes training team members, addressing customer concerns, and prioritizing store tasks. Ideal candidates have 1 year of retail and 6 months of leadership experience, strong communication skills, and a flexible schedule.

Benefits include a competitive salary of $17.25 to $17.75 per hour and various discounts.