Customer Experience Lead - Front End & Loyalty Programs

The TJX Companies, Inc.; Algonquin (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Employee assistance program

Job summary

TJ Maxx in Algonquin, IL is hiring to promote an excellent customer experience and lead a team at the front of the store. You’ll supervise Associates, train on front-end principles, and support loyalty programs while maintaining store standards.

The role requires flexibility (nights/weekends), strong merchandising knowledge, and the ability to train others. Competitive salary with extensive benefits is offered.

Qualifications

• 1 year retail experience and 6 months leadership experience.
• Flexible schedule including nights and weekends.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Creates a positive customer experience.
• Oversees front-of-store Associates and ensures prompt service.
• Trains and mentors Associates on front-end principles.
• Coordinates breaks and POS coverage.
• Promotes loyalty programs and store promotions.
• Ensures adherence to labor laws and store policies.

Skills

Merchandising techniques

Multi-tasking

Communication

Training others

Leadership experience

Job description

TJ Maxx in Algonquin, IL is hiring to promote an excellent customer experience and lead a team at the front of the store. You’ll supervise Associates, train on front-end principles, and support loyalty programs while maintaining store standards.

The role requires flexibility (nights/weekends), strong merchandising knowledge, and the ability to train others. Competitive salary with extensive benefits is offered.