Customer Experience Lead - Front End & Loyalty

The TJX Companies, Inc.; Oak Creek (WI); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

TJ Maxx in Oak Creek, WI is hiring a Front End Leader to promote an excellent customer experience and guide a team of Associates at the front of the store. You’ll model outstanding service, train peers, and help ensure a clean, organized shopping environment while promoting loyalty programs.

Required: 1 year retail and 6 months of leadership experience; flexible schedule including nights and weekends; benefits and competitive pay; be part of the TJX family, a Fortune 100 off-price retailer with

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Trains and coaches Associates on front end principles and loyalty programs
• Assigns registers and coordinates breaks for all Associates
• Addresses customer concerns promptly and ensures a positive customer experience
• Ensures adherence to labor laws, policies, and procedures
• Promotes safety awareness and maintains a safe environment

Job description

TJ Maxx in Oak Creek, WI is hiring a Front End Leader to promote an excellent customer experience and guide a team of Associates at the front of the store. You’ll model outstanding service, train peers, and help ensure a clean, organized shopping environment while promoting loyalty programs.

Required: 1 year retail and 6 months of leadership experience; flexible schedule including nights and weekends; benefits and competitive pay; be part of the TJX family, a Fortune 100 off-price retailer with