Customer Experience Lead: Front-End & Loyalty Coach

The TJX Companies, Inc.; Jackson (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) <unspecified>

Job summary

TJ Maxx in Jackson, MI is seeking a team-oriented leader to promote an excellent customer experience while supervising associates on the front end. You will model service, coordinate POS coverage, and support training, ensuring store standards and customer satisfaction.

This role requires flexibility for nights/weekends, strong merchandising knowledge, and the ability to multi-task in a fast-paced retail environment. Competitive pay and benefits apply.

Qualifications

• 1 year retail experience.
• 6 months of leadership experience.

Responsibilities

• Create a positive customer experience.
• Lead front-of-store team and ensure prompt service.
• Promote loyalty programs and assist with training.

Skills

Leadership

Customer service

Merchandising

Training

Communication

Job description

TJ Maxx in Jackson, MI is seeking a team-oriented leader to promote an excellent customer experience while supervising associates on the front end. You will model service, coordinate POS coverage, and support training, ensuring store standards and customer satisfaction.

This role requires flexibility for nights/weekends, strong merchandising knowledge, and the ability to multi-task in a fast-paced retail environment. Competitive pay and benefits apply.