Customer Experience Lead - Front End & Loyalty

The TJX Companies, Inc.; Wichita (KS); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) employer contributions

Health benefits

Job summary

Marshalls at The TJX Companies, Inc. seeks a Store Lead to promote an outstanding customer experience, lead Associates at the front of the store, and model service excellence. You will train staff on front-end concepts, manage POS coverage, and ensure a clean, organized shopping environment.

The role emphasizes strong communication, teamwork, and the ability to mentor others while meeting store priorities and loyalty goals. This full-time position offers a dynamic retail setting in Wichita.

Qualifications

• Strong communication and organizational skills are essential.
• Ability to multi-task and adapt to changing priorities in a fast-paced retail environment.
• Willingness to train and mentor Associates on front-end principles.

Responsibilities

• Promote excellent customer experience and lead front-of-store operations.
• Assign registers, coordinate breaks, and ensure POS coverage.
• Address customer concerns promptly and maintain a clean, organized store.
• Support management on training needs and adherence to labor laws, policies, and procedures.

Skills

Strong communication

Organizational skills

Team player

Train others

Merchandising techniques

Multi-tasking

Job description

Marshalls at The TJX Companies, Inc. seeks a Store Lead to promote an outstanding customer experience, lead Associates at the front of the store, and model service excellence. You will train staff on front-end concepts, manage POS coverage, and ensure a clean, organized shopping environment.

The role emphasizes strong communication, teamwork, and the ability to mentor others while meeting store priorities and loyalty goals. This full-time position offers a dynamic retail setting in Wichita.