Customer Experience Lead - Front End & Courtesy Clerk

Kroger; Saint Marys Township (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger in Saint Marys Township, OH is seeking a front-end associate to deliver excellent customer service, assist shoppers, and maintain a clean, safe store. You will greet customers, answer questions, and help them locate items.

You will operate the POS, process payments, coupons, and loyalty offers while following cash-handling policies. The role requires teamwork, reliability, and the ability to work in a fast-paced environment.

Qualifications

• Experience in customer service roles.
• Able to handle stressful situations.
• Excellent communication and math basics.
• Willingness to learn POS procedures.

Responsibilities

• Greet, engage, and assist customers.
• Process transactions at the check lane quickly and accurately.
• Understand POS system and handle various tenders.
• Maintain safe, clean store environment.
• Follow policies for restricted sale items.
• Assist with pricing discrepancies and coupons.
• Support through interactions with diverse customers.

Skills

Customer service

Cash handling

Communication

Math skills

Conflict resolution

Job description

Kroger in Saint Marys Township, OH is seeking a front-end associate to deliver excellent customer service, assist shoppers, and maintain a clean, safe store. You will greet customers, answer questions, and help them locate items.

You will operate the POS, process payments, coupons, and loyalty offers while following cash-handling policies. The role requires teamwork, reliability, and the ability to work in a fast-paced environment.