Front-End Team Lead, Customer Experience & Sales

Kroger; Buckeye (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

Kroger is seeking a Front-End Supervisor to lead daily front-end operations, ensure a safe and welcoming shopping environment, and support department goals. You will supervise associates, monitor cash handling, and assist with budgets and labor scheduling, while upholding Kroger's core values of respect, honesty, integrity and safety.

The role requires strong customer service skills and the ability to manage high-paced, sometimes stressful situations in a retail setting, with adherence to all

Qualifications

• Effective communication skills across diverse customers
• Ability to work in a fast-paced retail environment
• Retail or customer service experience required

Responsibilities

• Promote trust and respect among associates
• Create an inviting environment for customers
• Understand product knowledge and assist with questions and suggestions
• Monitor and control department expenses
• Assist with cash handling, sales records and store cash items
• Schedule Front-end associates to cover department needs
• Assist in budgets, P&L reviews and financial reporting
• Support development and execution of department action plans
• Collaborate with Front-end team and promote teamwork
• Adhere to safety procedures and maintain food safety standards
• Report safety risks or incidents to management
• Ensure compliance with laws and company guidelines

Skills

Effective communication

Retail experience

Education

High school diploma or equivalent

Job description

Kroger is seeking a Front-End Supervisor to lead daily front-end operations, ensure a safe and welcoming shopping environment, and support department goals. You will supervise associates, monitor cash handling, and assist with budgets and labor scheduling, while upholding Kroger's core values of respect, honesty, integrity and safety.

The role requires strong customer service skills and the ability to manage high-paced, sometimes stressful situations in a retail setting, with adherence to all