Customer Experience Lead — Front Desk & Service

harps; Watonga (OK); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employee discounts

Flexible scheduling

Friendly work environment

Job summary

Harps in Watonga, Oklahoma is seeking a customer-driven individual to manage front-end operations effectively while ensuring a superior customer experience. The position requires strong conflict resolution skills and adaptability in a fast-paced environment.

The ideal applicant will have at least one year of cash register experience, a high school diploma, and the ability to work a flexible schedule including evenings and weekends. A commitment to providing exceptional customer service is essential.

Qualifications

• Minimum one year experience operating a cash register in a retail establishment, preferably in a grocery store.
• Ability to accurately count money.
• Ability to work a flexible schedule including evenings, weekends and holidays as needed.

Responsibilities

• Manage the front-end operations and monitor customer flow.
• Ensure accurate customer transactions and maintain service desk procedures.
• Coach and mentor team members to enhance performance.

Skills

Customer Service

Cash Register Operation

Flexibility

Conflict Resolution

Education

High school diploma or G.E.D. equivalent

Job description

Harps in Watonga, Oklahoma is seeking a customer-driven individual to manage front-end operations effectively while ensuring a superior customer experience. The position requires strong conflict resolution skills and adaptability in a fast-paced environment.

The ideal applicant will have at least one year of cash register experience, a high school diploma, and the ability to work a flexible schedule including evenings and weekends. A commitment to providing exceptional customer service is essential.