Grocery Dept Lead - Customer Service & Operations

harps; Watonga (OK); On-site; USD 45,000 - 60,000; Full time

Job summary

Harps in Watonga, Oklahoma, is seeking a Grocery Manager to oversee department operations, ensure high customer service standards, and manage staff effectively. This role involves maintaining quality and safety standards, enhancing the customer experience while supervising department readiness and inventory management.

The ideal candidate will have 2-4 years of retail supermarket experience, a strong background in financial management, and excellent communication skills. A commitment to coaching staff and fostering a team-oriented environment is essential.

Qualifications

• Two to four years of retail supermarket experience.
• Knowledge in departmental processes and financial management practices.
• Excellent written and verbal communication skills.

Responsibilities

• Supervise grocery department operations including staffing and inventory management.
• Ensure adherence to safety and quality standards.
• Mentor staff and facilitate conflict resolution.

Skills

Retail supermarket experience

Financial management

Customer service

Conflict resolution

Coaching

Education

High School Diploma or G.E.D.

Bachelor’s degree preferred

Job description

Harps in Watonga, Oklahoma, is seeking a Grocery Manager to oversee department operations, ensure high customer service standards, and manage staff effectively. This role involves maintaining quality and safety standards, enhancing the customer experience while supervising department readiness and inventory management.

The ideal candidate will have 2-4 years of retail supermarket experience, a strong background in financial management, and excellent communication skills. A commitment to coaching staff and fostering a team-oriented environment is essential.