Customer Experience Lead — Front Desk & Service

f4lcareers; Watonga (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

f4lcareers in Watonga, Oklahoma is seeking a Customer Service Manager to oversee front-end operations and ensure superior customer service. You will manage transactions and staff while providing a positive experience for customers.

The ideal candidate should possess a high school diploma or G.E.D., with at least one year of retail experience, and the ability to adapt to shifting priorities. The role requires flexibility for evenings and weekends.

Qualifications

• Minimum one year experience operating a cash register in retail.
• Ability to accurately count money and complete tasks timely.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Manage front-end operations and customer transactions.
• Supervise service desk and financial services procedures.
• Maintain high quality products and services.

Skills

Customer Service

Adaptability

Conflict Resolution

Problem Solving

Building Relationships

Education

High school diploma or G.E.D.

Job description

f4lcareers in Watonga, Oklahoma is seeking a Customer Service Manager to oversee front-end operations and ensure superior customer service. You will manage transactions and staff while providing a positive experience for customers.

The ideal candidate should possess a high school diploma or G.E.D., with at least one year of retail experience, and the ability to adapt to shifting priorities. The role requires flexibility for evenings and weekends.