Customer Experience Lead — Front Desk & Service

harps; Oklahoma; On-site; USD 30,000 - 40,000; Full time

Job summary

Harps in Oklahoma is looking for a Customer Service Manager (CSM) to oversee front-end operations and ensure exceptional customer service. The ideal candidate will manage cash register operations, coordinate with the service desk, and promote a welcoming environment.

Qualifications include a high school diploma and at least one year of relevant experience. Candidates should be adaptable and willing to work flexible hours, including weekends and holidays. Join us to deliver outstanding value to our customers!

Qualifications

• Minimum one year experience operating a cash register in a retail establishment.
• Ability to accurately count money.
• Ability to work a flexible schedule including evenings, weekends and holidays.

Responsibilities

• Manage front-end operations and customer transactions.
• Supervise Service Desk and financial services procedures.
• Provide superior customer service following Harps' guidelines.

Skills

Customer Service

Problem Solving

Adaptability

Coaching

Conflict Resolution

Education

High school diploma or G.E.D. equivalent

Job description

Harps in Oklahoma is looking for a Customer Service Manager (CSM) to oversee front-end operations and ensure exceptional customer service. The ideal candidate will manage cash register operations, coordinate with the service desk, and promote a welcoming environment.

Qualifications include a high school diploma and at least one year of relevant experience. Candidates should be adaptable and willing to work flexible hours, including weekends and holidays. Join us to deliver outstanding value to our customers!