Customer Experience Lead - Flexible Schedule & Growth

The TJX Companies, Inc.; Dallas (TX); Sur place; USD 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

Associate discount

401(k) Associate contributions

Health benefits

Résumé du poste

Marshalls at The TJX Companies, Inc. is seeking an enthusiastic team lead to oversee front-of-store operations and deliver exceptional customer service. You will mentor associates, promote loyalty programs, and coordinate POS coverage while ensuring compliance with store policies.

The role requires a flexible schedule, including nights and weekends, and a strong foundation in merchandising and customer engagement. Starting pay is competitive for the Dallas market.

Qualifications

• 1 year of retail experience and at least 6 months in a supervisory role.
• Strong communication and organizational skills.
• Ability to train and mentor team members.

Responsabilités

• Oversees front-of-store associates to ensure prompt, courteous customer service.
• Promotes loyalty programs and drives a positive shopping experience.
• Assigns registers and coordinates break coverage.
• Trains associates on front-end procedures and safety standards.
• Maintains store cleanliness and adherence to policies.
• Addresses customer concerns promptly and professionally.

Connaissances

Retail experience

Leadership

Customer service

Communication

Teamwork

Description du poste

Marshalls at The TJX Companies, Inc. is seeking an enthusiastic team lead to oversee front-of-store operations and deliver exceptional customer service. You will mentor associates, promote loyalty programs, and coordinate POS coverage while ensuring compliance with store policies.

The role requires a flexible schedule, including nights and weekends, and a strong foundation in merchandising and customer engagement. Starting pay is competitive for the Dallas market.