Customer Experience Lead — Flexible Hours Front-End Leader

Hunter Super Techs - TurnPoint; Saint Peters (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

Flexible hours

Benefits package

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Experience Lead to guide a high-energy sales floor and deliver a positive shopping experience.

You’ll help drive front-end operations, support associates during your shift, and ensure the sales floor is organized, stocked, and ready to serve our customers. This is a hands-on leadership role where you’ll work closely with store leadership to keep operations running smoothly while modeling Burlington’s customer-first mindset.

Qualifications

• Minimum 1+ years in retail preferred.
• Experience leading or coaching teams is a plus.
• Strong communication and problem-solving abilities.

Responsibilities

• Lead front-end operations and oversee checkout flow.
• Direct associates during shifts and adjust priorities as needed.
• Ensure fast, friendly, and accurate transactions.
• Resolve customer concerns and escalate when required.
• Support merchandising and store organization.
• Assist with opening or closing duties.

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Experience Lead to guide a high-energy sales floor and deliver a positive shopping experience.

You’ll help drive front-end operations, support associates during your shift, and ensure the sales floor is organized, stocked, and ready to serve our customers. This is a hands-on leadership role where you’ll work closely with store leadership to keep operations running smoothly while modeling Burlington’s customer-first mindset.