Customer Experience Lead

The TJX Companies, Inc.; Greenville (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/vision/dental

Job summary

Marshalls in Greenville, OH is seeking a front-end supervisor to lead store associates and deliver outstanding customer service. In this role you will train staff, promote loyalty programs, and ensure smooth store operations while maintaining safety and policy compliance.

The position offers a competitive hourly wage and opportunities for growth within the TJX family. Applicants should have retail and leadership exposure, flexibility to work nights and weekends, and a proven ability to multitask

Qualifications

• Flexible schedule including nights and weekends.
• Strong merchandising knowledge.
• Ability to multitask and stay organized.
• Excellent communication and customer-service skills.

Responsibilities

• Promote an excellent customer experience daily.
• Oversee front-of-store associates and POS coverage.
• Train and mentor Associates on front-end principles.
• Encourage loyalty and credit programs.
• Ensure safety and compliance with policies.
• Collaborate with management on priorities and training.

Skills

Merchandising

Leadership

Customer service

Communication

Training

Retail experience

Job description

Marshalls in Greenville, OH is seeking a front-end supervisor to lead store associates and deliver outstanding customer service. In this role you will train staff, promote loyalty programs, and ensure smooth store operations while maintaining safety and policy compliance.

The position offers a competitive hourly wage and opportunities for growth within the TJX family. Applicants should have retail and leadership exposure, flexibility to work nights and weekends, and a proven ability to multitask