Customer Experience & Insurance Support Specialist

Doug-Valentine---State-Farm-Agent; Cedar Rapids (IA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Profit sharing

Training & development

Wellness resources

401(k)

401(k) matching

Performance bonus

Company events

Competitive salary

Dental insurance

Donation matching

Job summary

Doug Valentine - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support for clients seeking insurance and financial services. You will handle inquiries, maintain records, and coordinate with the agent team to meet community needs.

The ideal candidate is outgoing, detail-oriented, and capable of multitasking in a fast-paced environment. Prior customer service experience is preferred.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Doug Valentine - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support for clients seeking insurance and financial services. You will handle inquiries, maintain records, and coordinate with the agent team to meet community needs.

The ideal candidate is outgoing, detail-oriented, and capable of multitasking in a fast-paced environment. Prior customer service experience is preferred.