Customer Experience Specialist - Insurance Support

Dianne-Waller---State-Farm-Agent; Altavista (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

Dianne Waller - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and build lasting relationships with clients in the community. You will handle inquiries, coordinate with team members, and help protect what matters most to customers.

You will be part of a local insurance office, contributing to a positive customer experience, keeping detailed records, and supporting ongoing client needs every day.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

CS experience

Job description

Dianne Waller - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and build lasting relationships with clients in the community. You will handle inquiries, coordinate with team members, and help protect what matters most to customers.

You will be part of a local insurance office, contributing to a positive customer experience, keeping detailed records, and supporting ongoing client needs every day.