Customer Service & Insurance Support — Growth Opportunity

David Samuel - State Farm Agent; Philadelphia (Philadelphia County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

David Samuel - State Farm Agent is seeking a Customer Service Representative to enhance exceptional customer experiences in the insurance industry. You will support customers by answering inquiries, assisting with policy changes, and processing claims, all while maintaining accurate records.

This role requires strong communication and interpersonal skills, along with a detail-oriented approach to multitasking. If you are driven and customer-focused, this position offers opportunities for advancement in a supportive environment.

Qualifications

• Strong communication skills to handle customer inquiries effectively.
• Ability to multitask and maintain attention to detail in a fast-paced environment.
• Preferred experience in a customer service role to ensure a positive customer experience.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience preferred

Job description

David Samuel - State Farm Agent is seeking a Customer Service Representative to enhance exceptional customer experiences in the insurance industry. You will support customers by answering inquiries, assisting with policy changes, and processing claims, all while maintaining accurate records.

This role requires strong communication and interpersonal skills, along with a detail-oriented approach to multitasking. If you are driven and customer-focused, this position offers opportunities for advancement in a supportive environment.