Customer Service Representative - State Farm Agent Team Member

Doug Varner - State Farm Agent; Dickson (TN); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Part Time schedule 8:30am-5:00pm Mon/W

Competitive salary

Advancement opportunities

Job summary

Doug Varner - State Farm Agent in Dickson, TN is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, update policies, and coordinate with the team to support community members.

This role emphasizes attention to detail, empathy, and a willingness to grow within the agency, with a part-time schedule (8:30am-5:00pm on Monday, Wednesday and Friday) and opportunities for advancement.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized.
• Prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Multitasking

Interpersonal communication

Detail-oriented

Job description

Benefits:

• Part Time- 8:30am-5:00pm- Monday, Wed and Friday
• Competitive salary
• Opportunity for advancement

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Doug Varner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.