Insurance Customer Experience Specialist

Dan Valet - State Farm Agent; Town of Riverhead (NY); Sur place; USD 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Free food & snacks

Training & development

Company parties

401(k)

Competitive salary

Paid time off

Résumé du poste

Dan Valet - State Farm Agent in Riverhead, NY is looking for a Customer Service Representative to enhance exceptional customer experiences for the insurance agency. Your role involves answering inquiries, assisting with policy changes, and processing claims, ensuring a comprehensive service.

We seek an empathetic and driven individual ready to tackle challenges while supporting the community. This position offers various internal growth opportunities, fostering your career in a collaborative environment.

Qualifications

• Communication and interpersonal skills are critical for connecting with customers.
• Must be detail-oriented and capable of multitasking.
• Previous customer service experience is preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Customer service experience

Description du poste

Benefits:

• Bonus based on performance
• Free food & snacks
• Training & development
• Company parties
• 401(k)
• Competitive salary
• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Dan Valet - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.