Insurance Customer Experience Specialist

Dan Valet - State Farm Agent; Town of Riverhead (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Training & development

Company parties

401(k)

Competitive salary

Paid time off

Job summary

Dan Valet - State Farm Agent in Riverhead, NY is looking for a Customer Service Representative to enhance exceptional customer experiences for the insurance agency. Your role involves answering inquiries, assisting with policy changes, and processing claims, ensuring a comprehensive service.

We seek an empathetic and driven individual ready to tackle challenges while supporting the community. This position offers various internal growth opportunities, fostering your career in a collaborative environment.

Qualifications

• Communication and interpersonal skills are critical for connecting with customers.
• Must be detail-oriented and capable of multitasking.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Customer service experience

Job description

Dan Valet - State Farm Agent in Riverhead, NY is looking for a Customer Service Representative to enhance exceptional customer experiences for the insurance agency. Your role involves answering inquiries, assisting with policy changes, and processing claims, ensuring a comprehensive service.

We seek an empathetic and driven individual ready to tackle challenges while supporting the community. This position offers various internal growth opportunities, fostering your career in a collaborative environment.