Customer Experience Front-End Leader

Smith's Food & Drug Centers; Kaysville (UT); On-site; USD 21,000 - 28,000; Full time

Job summary

Smith's Food & Drug Centers seeks a Front-end Supervisor to lead day-to-day operations of the Front-end department, ensuring exceptional customer service and a safe, clean shopping environment. You will model core values and collaborate with store management to meet goals and drive promotions.

The role emphasizes effective communication, teamwork, inventory awareness, and adherence to safety and company standards while delivering a welcoming experience for customers.

Qualifications

• Direct and supervise all day-to-day functions for the Front-end department.
• Embrace Customer 1st strategy and deliver excellent customer service.
• Adhere to safety, food safety, and company standards and policies.
• Develop department business plans and oversee promotions and inventory control.

Responsibilities

• Direct and supervise all day-to-day Front-end department functions.
• Implement and monitor front-end standards and best practices.
• Schedule front-end associates to ensure adequate department coverage.
• Monitor expenses and assist in budget, P&L reviews.

Skills

Effective communication

Math skills

Stress management

Retail experience

Customer service

Teamwork

Product knowledge

Cash handling

Scheduling

Budget awareness

Promotional planning

Food safety

Safety awareness

Inventory control

Policy compliance

Coaching

Adaptability

Job description

Smith's Food & Drug Centers seeks a Front-end Supervisor to lead day-to-day operations of the Front-end department, ensuring exceptional customer service and a safe, clean shopping environment. You will model core values and collaborate with store management to meet goals and drive promotions.

The role emphasizes effective communication, teamwork, inventory awareness, and adherence to safety and company standards while delivering a welcoming experience for customers.