Customer Experience Front-End Leader

Kroger Co.; North Las Vegas (NV); Presencial; USD 22.000 - 33.000; Jornada completa

Descripción de la vacante

Kroger Co. is seeking a Front-end Department Supervisor to lead day-to-day operations, ensuring exceptional customer service and a safe, clean store environment. You will supervise front-end associates, coordinate scheduling, and support management with budget and promotional plans.

The role emphasizes teamwork, safety, and adherence to corporate standards. Ideal candidates will have strong communication skills, basic math ability, and prior retail or customer service experience, with a

Formación

• Effective communication skills required.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations in a retail environment.
• Retail or Customer Service experience required.

Responsabilidades

• Supervise day-to-day Front-end department operations.
• Direct and instruct front-end associates to ensure great customer service.
• Schedule associates to ensure adequate department coverage.
• Assist management with budget, P&L reviews and financial reporting.
• Develop and implement a department business plan and promotions.
• Maintain compliance with safety guidelines and inventory controls.

Conocimientos

Effective communication

Basic math

Stressor handling

Retail or Customer Service

Descripción del empleo

Kroger Co. is seeking a Front-end Department Supervisor to lead day-to-day operations, ensuring exceptional customer service and a safe, clean store environment. You will supervise front-end associates, coordinate scheduling, and support management with budget and promotional plans.

The role emphasizes teamwork, safety, and adherence to corporate standards. Ideal candidates will have strong communication skills, basic math ability, and prior retail or customer service experience, with a