Front-End Customer Experience Leader

Smith's Food & Drug Centers; Ogden (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

Smith's Food & Drug Centers is seeking a Front-end Supervisor to lead the department daily, ensuring exceptional customer service and a safe, clean shopping environment. You will direct front-end functions, enforce standards, and coach associates to deliver the Customer 1st experience.

Responsibilities include scheduling, cash handling oversight, budgeting input, and implementing promotions while maintaining compliance with safety regulations and company policies.

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.
• Retail or Customer Service experience.

Responsibilities

• Direct and supervise all day-to-day functions for the Front-end department.
• Ensure execution of front-end best practices and department standards.
• Promote a customer-first service mindset and assist customers with product questions.

Skills

Communication

Math basics

Stress management

Retail experience

Teamwork

Cash handling

Job description

Smith's Food & Drug Centers is seeking a Front-end Supervisor to lead the department daily, ensuring exceptional customer service and a safe, clean shopping environment. You will direct front-end functions, enforce standards, and coach associates to deliver the Customer 1st experience.

Responsibilities include scheduling, cash handling oversight, budgeting input, and implementing promotions while maintaining compliance with safety regulations and company policies.