Guest Experience & Food Service Associate

Royal Farms; Edgewood (MD); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Royal Farms in Edgewood, Maryland is seeking a Customer Service Associate to support the store leadership team with food service preparation, POS transactions, housekeeping, and general upkeep.

This role focuses on delivering an exceptional customer experience through friendliness, efficiency, and professionalism, while upholding Royal Farms standards and safety practices.

You will work flexible shifts including weekends and overtime as required to ensure smooth store operations.

Qualifications

• Must have strong communication and customer service skills.
• Must demonstrate ability to work independently and as part of a team.
• Must multitask effectively in a fast-paced environment.

Responsibilities

• Greet and engage customers, maintain high service standards and product knowledge.
• Handle POS transactions, assist with payment methods and balance drawer at shift end.
• Communicate customer requests, vendor issues, and product damages with store leadership.

Skills

Communication skills

Customer service

Job description

Royal Farms in Edgewood, Maryland is seeking a Customer Service Associate to support the store leadership team with food service preparation, POS transactions, housekeeping, and general upkeep.

This role focuses on delivering an exceptional customer experience through friendliness, efficiency, and professionalism, while upholding Royal Farms standards and safety practices.

You will work flexible shifts including weekends and overtime as required to ensure smooth store operations.