Customer Experience & E‑Commerce Team Lead

Whole Foods Market IP. L.P.; Dallas (TX); On-site; USD 26,243 - 45,736; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness support programs

Job summary

Whole Foods Market IP. L.P. seeks an Associate Team Leader in Dallas, TX to support the Team Leader in enhancing customer service and E-Commerce programs. You will be responsible for overseeing the checkout experience, grocery delivery, and pickup including driving key metrics, managing daily operations, and ensuring adherence to regulations.

The ideal candidate will have over 18 months of retail experience, including supervisory roles. The position offers a wage range from $19.05 to $33.20 hourly and a range of benefits including paid time off and store discounts.

Qualifications

• 18+ months of retail experience including 6+ months of supervisory experience.

Responsibilities

• Deliver outstanding customer experience and hold Team Members accountable for service.
• Establish expectations for balancing in-store services and online order completion.
• Monitor customer flow and assign tasks accordingly.
• Develop, coach, and motivate Team Members for high performance.

Skills

Task management

Communication skills

Leadership skills

Interpersonal skills

Analytical skills

Tools

Microsoft Office

Mobile applications

Job description

Whole Foods Market IP. L.P. seeks an Associate Team Leader in Dallas, TX to support the Team Leader in enhancing customer service and E-Commerce programs. You will be responsible for overseeing the checkout experience, grocery delivery, and pickup including driving key metrics, managing daily operations, and ensuring adherence to regulations.

The ideal candidate will have over 18 months of retail experience, including supervisory roles. The position offers a wage range from $19.05 to $33.20 hourly and a range of benefits including paid time off and store discounts.