In-Store Customer Experience Specialist — Benefits & 401(k)

Colonial Group; Forsyth (IL); Presencial; USD 22 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Merchandise discount

Health, dental, vision, disability, &

401(k) retirement plan

No extended holiday hours

Promote from within

Resumo da oferta

Von Maur is hiring a Customer Service Counter Associate to connect the store with customers and provide information and support. You will greet customers, manage phone inquiries, assist with charge accounts, and prepare purchases for shipment. A flexible schedule including day, evening, and weekend shifts is required.

We offer comprehensive benefits and a pathway for growth within a family-owned company known for exceptional customer service.

Qualificações

• Customer service experience helpful.
• Ability to answer multi-line telephone and direct customers.
• Ability to handle cash and banking deposits.

Responsabilidades

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Descrição da oferta de emprego

Von Maur is hiring a Customer Service Counter Associate to connect the store with customers and provide information and support. You will greet customers, manage phone inquiries, assist with charge accounts, and prepare purchases for shipment. A flexible schedule including day, evening, and weekend shifts is required.

We offer comprehensive benefits and a pathway for growth within a family-owned company known for exceptional customer service.