Customer Experience Counter Specialist

Von Maur, Inc.; Wichita (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Discount

Benefits

401(k) retirement plan

No extended holiday hours

Internal promotion

Job summary

Von Maur, Inc. in Wichita, KS is seeking a Customer Service Counter Associate to keep the store connected as a reliable information and support source. You will greet customers, answer questions, process payments, and prepare purchases for shipment.

This role offers generous benefits, a merchandise discount, a 401(k) plan, and opportunities for advancement. You will work day, evening, and weekend shifts on site, contributing to a respectful, customer-focused team.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Job description

Von Maur, Inc. in Wichita, KS is seeking a Customer Service Counter Associate to keep the store connected as a reliable information and support source. You will greet customers, answer questions, process payments, and prepare purchases for shipment.

This role offers generous benefits, a merchandise discount, a 401(k) plan, and opportunities for advancement. You will work day, evening, and weekend shifts on site, contributing to a respectful, customer-focused team.