Customer Experience Counter Specialist

Von Maur, Inc.; Windsor (WI); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Merchandise discount

Benefits package

401(k)

No holiday hours

Career advancement

Résumé du poste

Von Maur, Inc. is seeking a Customer Service Counter Associate to help keep the store connected as a reliable source of information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services.

You’ll own the customer experience, answer calls, handle charge account duties, prepare and wrap purchases for shipment, and maintain a clean department. Day, evening, and weekend on-site shifts are available.

Responsabilités

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Description du poste

Von Maur, Inc. is seeking a Customer Service Counter Associate to help keep the store connected as a reliable source of information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services.

You’ll own the customer experience, answer calls, handle charge account duties, prepare and wrap purchases for shipment, and maintain a clean department. Day, evening, and weekend on-site shifts are available.