Customer Experience Counter Pro - Growth & Benefits

Von Maur, Inc.; Barneveld (WI); Sur place; USD 19 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Résumé du poste

Von Maur, Inc. is seeking a Customer Service Counter Associate to help maintain a welcoming store environment and assist customers with information, payments, and purchases. You will greet customers, answer questions, and process transactions.

This on-site role offers opportunities to work day, evening, and weekend shifts, participate in a comprehensive benefits program, and grow within a company that values internal promotion.

Qualifications

• Experience delivering friendly customer service and assisting with inquiries.
• Strong communication skills and clear, professional phone manner.
• Willingness to work on-site with flexibility for day, evening, and weekend shifts.

Responsabilités

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Connaissances

Customer service

Telephone handling

Cash handling

Packaging

On-site availability

Description du poste

Von Maur, Inc. is seeking a Customer Service Counter Associate to help maintain a welcoming store environment and assist customers with information, payments, and purchases. You will greet customers, answer questions, and process transactions.

This on-site role offers opportunities to work day, evening, and weekend shifts, participate in a comprehensive benefits program, and grow within a company that values internal promotion.