Customer Experience Coordinator Remote

Adecco US, Inc.; United States; Remote; USD 46.287.000 - 62.268.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Fully remote work environment

Temp-to-hire opportunity

Zusammenfassung

Adecco is hiring a Customer Experience Coordinator II to support a leading medical manufacturing company. This fully remote position requires CRM experience (Salesforce preferred), strong communication, and a professional demeanor.

You will handle orders, inquiries, and updates while maintaining CRM records and collaborating with internal teams. Weekly pay at $19.00/hour, with a path to permanent employment.

Qualifikationen

• Experience with CRM software, including Salesforce or similar platforms.
• Strong written and verbal communication skills.
• Professional, customer-focused demeanor.
• Previous customer service, customer support, or call center experience preferred.
• Proficiency with Microsoft Office.
• Reliable high-speed internet and ability to work remotely.

Aufgaben

• Facilitate customer orders crossing international borders while ensuring compliance with customs regulations and company standards.
• Respond to customer inquiries via phone, email, and fax.
• Enter and manage customer orders within the order management system.
• Provide customers with order status updates, pricing information, product details, and backorder information.
• Resolve customer complaints and ensure timely follow-up.
• Maintain accurate customer records in CRM software and collaborate with internal teams to support customer needs.

Kenntnisse

CRM experience

Salesforce

Communication skills

Professional demeanor

Microsoft Office

Remote work readiness

Customer service

Tools

CRM software

Jobbeschreibung

Remote | $19.00/Hour | Weekly Pay

Shift Options: 9:30 AM - 6:00 PM or 10:30 AM - 7:00 PM

Temp-to-Hire Opportunity

Adecco is seeking a Customer Experience Coordinator II to support a leading medical manufacturing company. We are looking for customer-focused professionals with CRM experience (Salesforce preferred) , strong communication skills, and a polished, professional demeanor.

Key Responsibilities

• Facilitate customer orders crossing international borders while ensuring compliance with customs regulations and company standards


• Respond to customer inquiries via phone, email, and fax


• Enter and manage customer orders within the order management system


• Provide customers with order status updates, pricing information, product details, and backorder information


• Resolve customer complaints and ensure timely follow-up


• Maintain accurate customer records in CRM software and collaborate with internal teams to support customer needs

Qualifications

• Experience with CRM software, including Salesforce or similar platforms


• Strong written and verbal communication skills


• Professional, customer-focused demeanor


• Previous customer service, customer support, or call center experience preferred


• Proficiency with Microsoft Office


• Reliable high-speed internet and ability to work remotely

Why Join Adecco?

• Weekly pay at $ 19.00/hour


• Fully remote work environment


• Opportunity to transition into a permanent position

Pay Details: $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act


• Los Angeles City Fair Chance Ordinance


• Los Angeles County Fair Chance Ordinance for Employers


• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.