Relationship Management Operations Specialist

Adecco US, Inc.; Minneapolis (MN); Remote; USD 21,000 - 29,000; Full time

Benefits offered by this job

Weekly paycheck

Aspire Academy access

Job summary

Adecco is assisting a local client in Minneapolis with a Relationship Management Operations Specialist role offering remote work. You will support CORE Bulk Transfer activities, coordinate projects, and generate reports while ensuring quality and timely execution.

The role requires 1+ year admin/operational experience, strong attention to detail, data management skills, and proficiency with Excel, Outlook, and Teams.

Qualifications

• 1+ years of experience in administrative, operational, project coordination, or business support roles.
• Strong attention to detail and ability to follow established procedures.
• Experience managing data, tracking requests, or coordinating operational workflows.
• Proficiency with Microsoft Office applications, particularly Excel, Outlook, and Teams.
• Strong organizational and time management skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Excellent written and verbal communication skills.
• Ability to work independently in a remote environment.

Responsibilities

• Review submitted bulk transfer requests for completeness and accuracy.
• Process and coordinate bulk transfer activities within the CORE platform.
• Create, update, and maintain tracking tools for all bulk transfer requests.
• Monitor transfers through completion and ensure required documentation is maintained.
• Partner with clients, new providers, Relationship Managers and internal teams to communicate processes, ensure timely execution, answer questions, and resolve issues related to transfer requests.
• Identify and elevate risks, issues, or delays that may impact completion timelines.
• Follow documented procedures and quality standards to ensure accurate processing.
• Maintain status reports and dashboards related to bulk transfer activity.
• Track and report monthly transfer volumes, completion metrics, and operational performance.
• Support data validation and quality assurance efforts.
• Assist with operational projects and process improvement initiatives related to bulk transfer activities.
• Maintain organized records and documentation to support business reporting and auditing needs.

Skills

Attention to detail

Data management

Project coordination

Excel

Outlook

Teams

Time management

Written communication

Verbal communication

Remote work

Job description

Adecco is assisting a local client recruiting for a Relationship Management Operations Specialist opportunity with a remote work schedule. This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that that delivers care, aided by technology to help millions of people live healthier lives. If Relationship Management Operations Specialist sounds like something you are interested in, and you meet the qualifications listed below,

Responsibilities for Relationship Management Operations Specialist include but are not limited to:

CORE Bulk Transfer Support:

• Review submitted bulk transfer requests for completeness and accuracy.
• Process and coordinate bulk transfer activities within the CORE platform.
• Create, update, and maintain tracking tools for all bulk transfer requests.
• Monitor transfers through completion and ensure required documentation is maintained.
• Partner with clients, new providers, Relationship Managers and internal teams to communicate processes, ensure timely execution, answer questions, and resolve issues related to transfer requests.
• Identify and elevate risks, issues, or delays that may impact completion timelines.
• Follow documented procedures and quality standards to ensure accurate processing.

Project Coordination & Reporting:

• Maintain status reports and dashboards related to bulk transfer activity.
• Track and report monthly transfer volumes, completion metrics, and operational performance.
• Support data validation and quality assurance efforts.
• Assist with operational projects and process improvement initiatives related to bulk transfer activities.
• Maintain organized records and documentation to support business reporting and auditing needs.

Candidates for Relationship Management Operations Specialist must meet the following requirements to be considered:

• 1+ years of experience in administrative, operational, project coordination, or business support roles.
• Strong attention to detail and ability to follow established procedures.
• Experience managing data, tracking requests, or coordinating operational workflows.
• Proficiency with Microsoft Office applications, particularly Excel, Outlook, and Teams.
• Strong organizational and time management skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Excellent written and verbal communication skills.
• Ability to work independently in a remote environment.

Preferred Qualification:

• Experience supporting operational processes, workflow management, or project-based work.
• Experience hosting conference calls with multiple attendees.
• Familiarity with project management and tracking tools.
• Experience creating operational reports and maintaining performance metrics.
• Ability to quickly learn new systems and business processes.
• Experience supporting client-facing teams or service organizations.

What's in this Relationship Management Operations Specialist position for you?

• Pay: $ 18.19/hr.
• Shift: Remote, M-F 9 PM – 5 PM CST
• Weekly paycheck
• Access to Adecco’s Aspire Academy with thousands of free upskilling courses.

This Relationship Management Operations Specialist is being recruited by one of our Centralized Delivery Team and not your local Branch.

Pay Details:

$18.19 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.